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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Great Brand - frightening prospects if changes are not made quickly. - Sales CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jan 8, 2009
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand - great employees at the face to face level

      Cons

      Management is schizophrenic - to many divisions with competing interests that affect the day to day decisons (i.e. huge down payments to rewrite cancelled policies vs a demand for retention and customer warmth.) Senior Management is totally out of touch with the reality of the wreckage thier decisions have caused at the customer facing level. Key software systems chosen by senior management make serving customers a nonstop nightmare.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Sales reviewsCSAA Insurance Group, a AAA Insurer review