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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Board of Directors refuses to hold Senior Management accountable for costly mistakes! - Claims Supervisor CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jan 12, 2009
      Claims supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good education reimbusement policies, good group of workers, flexible hours.

      Cons

      Management is very reactionary. There remains no clear vision for the future. Managers come and go. We are in a constant state of flux. Employees are not listened to. No accoutnablility for the poor decisions made by upper management that effect everyone. If some of our managers were running for re-election, they would be voted out because of promises not fullfilled and costly mistakes that have cost millions. I think some of the lay-offs would not have been necessary had senior management not continued down a failed path of pouring millions of dollars into the failed "Member Point" project.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Claims Supervisor reviewsCSAA Insurance Group, a AAA Insurer review