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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Designers Beware - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Aug 3, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand, top notch volunteer program, average benefits.

      Cons

      In the current manager's short tenure, the Ux team has realized nearly 100% turnover. These were talented designers who enjoyed working together and excelled at designing delightful experiences despite the misdirection and ineptitude of management. When leadership is clearly incompetent and upper management turns a blind eye, then the result is a toxic top to bottom environment.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      8y
      Thank you for your candor, though we are disappointed to hear that this was your experience. We encourage employees to share feedback so that we can foster an open dialogue and address concerns. We hope you had an opportunity to share specifics before you moved on.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1d
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer review