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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Intern - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Nov 16, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good start for your career; I got a lot of good experience and met some great people.

      Cons

      Terrible management - especially in the non-tech/finance department. They say that they want to be innovative and forward-thinking, but their actions contradict those values; they are complacent and have a hard time retaining high-quality employees because of corporate politics. My previous manager was absolutely atrocious and incredibly unprofessional, and gossip and pettiness was rampant in the department. I was a fresh-out-of-college intern, and was shocked to see how incredibly unprofessional some people were.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      8y
      We are disappointed to hear that you felt this way while working here. We strive to maintain an open dialogue with employees at all levels. Hopefully you had a chance to share details about your personal experience at your exit interview.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1d
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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