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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Not worth it - IT Analyst CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Jun 12, 2018
      It analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really hate to say there are no pros, but there are no pros for working here

      Cons

      I had to fight my team, upper management and all the other departments in the company just to do my job. One of my fellow managers had a heart attack right on the floor from all of the job related stress. He's OK and own an Arby's now. After working here quite a few people leave their industries and never come back because the experience is that bad.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      8y
      The company described here does not reflect us or our values, and does not align in even a remote manner with facts known by us. We hope you had an opportunity to discuss any concerns you may have had with your local HR rep before you moved on.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1d
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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