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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Innovation team - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Mar 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A great company when we focus on our members

Cons

All you hear about from leadership lately is about innovation and how everything needs to change. I had the opportunity to work with the new innovation team on a project around customer experience. Unfortunately it was a very poorly managed project. Directionless and zero follow through. There was little understanding about how the insurance business works from innovation members. Not a valuable use of time, and it was an experience that left me worried about the company’s future.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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