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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Interview - Customer Service Associate CSAA Insurance Group, a AAA Insurer Employee Review

5.0
Sep 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Very good and friendly environment

Cons

The customers can sometimes be really rude

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CSAA Insurance Group, a AAA Insurer Response
5y
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Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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