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CSAA Insurance Group, a AAA Insurer

Engaged Employer

AAA: Where dreams go to die. - Claims Service Specialist CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Apr 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Nothing is worth what you will experience working at CSAA, AAA, NCNU IE / MAIG, or whatever we are calling ourselves this month. Zombieland, every day is pure dread.

Cons

Every miserable moment of every day. Trust me, just don't do it. Clueless, moronic and incompetent supervisors and managers the likes of which will astonish you; good for the entertainment value, but frustrating to work with. Promotions (rare) are based on either your "diversity category", or the buddy system, and border on outright discrimination, with total disregard to experience, education, ability or intelligence. This company has become nothing more than a crappy call center. Crushing workload, people carried out on stretchers monthly due to stress.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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