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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Great people but clueless leaders - Director CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

CSAA has a legacy brand that other companies would kill for. They also have billions of assets to cushion their mistakes.

Cons

Unfortunately, the leadership keeps playing "spin the bottle" with their strategies and nobody has the spine to make tough decisions. They blew half a billion dollars on a new system that still isn't working and the only thing saving them is they don't fall under any public disclosure requirements.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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