Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Disappointment - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Apr 22, 2010
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work with a great group of people that keep me going each day. My direct manager is very understanding and flexible.

      Cons

      I have read a lot of the reviews and it doesn't seem that upper management is taking anything that is being said seriously. I believe that the issues being brought up, lack of responsibility for mistakes, pointing fingers, unfair promotions, etc, are legitimate and do not feel that they are being looked at with unbiased eyes. It is hard to hear that things are not going as well as you would like but even if the complaints are not based on good information they are still the perception that the employees have and should be addressed. The comments I have read from upper management just seem to try to justify why the complaints are wrong instead of trying fix the problem. I am very disappointed with upper management and their reactions to the complaints.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      15h
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
      See reviews by: Helpful|Rating|Date|All
      Related searches: CSAA Insurance Group, a AAA Insurer jobs | CSAA Insurance Group, a AAA Insurer salaries | CSAA Insurance Group, a AAA Insurer benefits | CSAA Insurance Group, a AAA Insurer interviews | CSAA Insurance Group, a AAA Insurer conversations
      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer reviews in GlendaleCSAA Insurance Group, a AAA Insurer review