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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Just Don't Do It - Claims Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

They will bring in food every blue moon and hand out candy like we're children.

Cons

In my years of working in the insurance industry I've never experienced a company like this. There are so many morons who are supervisors and managers you have no idea how they even put their clothes on in the morning. I truly believe you get promoted for being a moron or a friend of the moron (which makes you a moron) as the morons do not want the good employees to promote. The reason for this is simply the morons do not want to work so they pass everything over to the good employees to do for them. Oh and if you're gay congratulations you will be hired immediately even if you too are in in fact a moron. Actually they probably prefer you to be one. Nobody likes working here that has any brain capacity because you have to listen to endless droning meetings by more morons who are supposed to know what they are talking about but they don't. They purchased the CAS system which is supposed to make claims easier for the adjusters however anyone who works in claims knows that's bs because the stupid system asks you to type the same thing in 5 times on 5 different screens. Oh and on top of the pointless screens you still have to put everything in your notes so make that 6 screens with the same information. Oops sorry I forgot about linking documents so 7 screens. Anyway you get he idea.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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