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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Not what is used to be! - District Manager CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Jul 25, 2010
      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to make friends and learn about many different business disciplines that provide skills that can be used in other businesses. The insurance and claims functions are to its reputation.

      Cons

      Too many changes too often. Hard to know who does what. Younger people considered 'better' than those with life experience who paid their dues. The family feel that made them successul is gone and the culture is not what it should be to make the company grow. Employees are afraid for their jobs because of unreasonable goal expectations. Layoffs are too frequent and those let go are good people with lots to offer. Too much money wasted on system efforts that don't ever get implemented and executive salaries are way out of line compared to the low level salaries given to front line employees who represent the company to the public.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1d
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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