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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      The more things change... - Systems Engineer CSAA Insurance Group, a AAA Insurer Employee Review

      4.0
      Aug 7, 2010
      Systems engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k matching up to 6% Decent PTO (Sick/Vacation) Decent yearly bonus (may not happen this year!) Some Management teams allow you to do your job without micro-managing

      Cons

      Lack of vision, leadership and consistency. Every 3-5 years the "Same 'Ol Crap" gets bundled in a new package that they try to sell you on. Not a leader in the industry and just trying it's best to stay afloat in a time where everyone is hurting. Short-term they are secure but they are selling their soul to be a "BIG AAA Club" to many different State Clubs and losing the focus on what made them "special". Possible long term issues may be on the horizon.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      1d
      We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Systems Engineer reviewsCSAA Insurance Group, a AAA Insurer review