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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Great pay but too much work - Associate Auto Adjuster CSAA Insurance Group, a AAA Insurer Employee Review

      1.0
      Oct 6, 2022
      Associate auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is above average. The training is detailed.

      Cons

      The expectations are unrealistic. Hiring classes are back to back because people are constantly quitting or being fired. Training is very extensive but new hires are given claims while in training which makes it nearly impossible to stay current on your claims. Management was not as supportive as I would have expected as the trainers were extremely supportive.

      avatar
      CSAA Insurance Group, a AAA Insurer Response
      3y
      Thank you for taking the time to share your feedback. It's wonderful to hear that you find the salary and bonuses rewarding! We understand the importance of onboarding as CSAA delivers learning programs designed to ensure that our new associates are trained in the skills necessary to successfully perform their duties. As such, we are disappointed to hear your thoughts on certain aspects of the training process, job expectations, and support from the management team. We appreciate your feedback as we continue to seek opportunities to improve and learn more. We want you to feel supported. Have you discussed this with your manager? If you need any help making the right connections to discuss concerns, do not hesitate to reach out to your local Human Resources representative for assistance.

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 13, 2026
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      great opportunities for training and learning.

      Cons

      high work loads for adjusters

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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      CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Associate Auto Adjuster reviewsCSAA Insurance Group, a AAA Insurer review