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CSAA Insurance Group, a AAA Insurer

Engaged Employer

In transition - Executive CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong member focus, high integrity, strong employee community. AAA is a great brand with a strong tradition of providing peace of mind to members. A great place for people oriented people who want to make a difference for customers on something important.

Cons

Difficulty adapting to a changing world, ineffective leadership team. In transition from a top-down, hierarchical company to a more customer and employee focused company, but lacking some of the basic tool kit to make the transition quickly.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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