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      CSAA Insurance Group, a AAA Insurer

      Engaged Employer

      CSAA Insurance Group, a AAA Insurer reviews

      Like a Soviet 5-Year Plan or the Chinese Cultural Revolution, only without the warmth - Analyst CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Sep 4, 2008
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      CSAA used to have a member-driven focus and a solid commitment to serve the citizens of Northern California, Nevada, and Utah. This commitment was demonstrated by Senior Management and flowed all the way down to the front-line clerk handing out the maps. As such, employees knew that the customer came first and that CSAA played a historic part in the immergence of the automobile in the west.

      Cons

      Right now, CSAA's Senior Managment is dismantling CSAA by moving jobs out of state and by cutting jobs without having the technology in place to do the work. The focus now is cost-cutting; however, the cost-cutting is at the expense of everything that CSAA has stood for for more than 100 years..

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work for

      Cons

      no complaints from me, great

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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