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CSAA Insurance Group, a AAA Insurer

Engaged Employer

CSAA Insurance Group, a AAA Insurer reviews

Pretty Good - Customer Support CSAA Insurance Group, a AAA Insurer Employee Review

4.0
Mar 7, 2024
Customer support
Recommend
CEO approval
Business Outlook

Pros

work from home, great hours(personally)

Cons

everything always changing, more and more systems

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CSAA Insurance Group, a AAA Insurer Response
2y
Thank you for sharing your feedback. We're glad to hear that you appreciate the flexibility of working from home and the great hours. We are constantly evolving and learning so that we can meet the ever-changing needs of the industry and our members. The input of our dedicated associates is an integral part of our organizational strategy and is valued by our senior leaders. If you need any help making the right connections to discuss your concerns; do not hesitate to reach out to your local Human Resources representative for assistance.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Claims specialist
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
It sr. manager
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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CSAA Insurance Group, a AAA Insurer Response
5d
We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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CSAA Insurance Group, a AAA Insurer reviewsCSAA Insurance Group, a AAA Insurer Customer Support reviewsCSAA Insurance Group, a AAA Insurer review