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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Horrible pay for workload - Anonymous employee CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Jul 24, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Supervisors Off on Holiday

Cons

-Horrible pay scale for east coast employees - Overworked - Terrible training

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for taking the time to share your detailed feedback. We’re glad to hear that you appreciate the flexible schedule, supportive supervisors, and time off during holidays. However, it’s concerning to learn that your experience with pay and job classification has not aligned with your expectations. We understand how important transparency and fairness around compensation are, especially when it comes to experience, role responsibilities, and educational background. We apologize for any confusion during the hiring process and understand how frustrating it can be when expectations don't match reality. Your feedback on pay scale differences and job classification will be shared with our leadership team, as we are continuously reviewing our compensation structure to ensure it remains competitive and fair across regions. We are committed to providing better clarity on pay and role alignment moving forward, and your input is valuable in helping us improve. We encourage you to discuss these concerns with your manager or HR to explore options for aligning your role and compensation more closely with your experience and qualifications. Thank you again for your candid feedback and for being a part of the team.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for training and learning.

Cons

high work loads for adjusters

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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CSAA Insurance Group, a AAA Insurer Response
15h
We appreciate you recognizing areas such as autonomy, leadership guidance and manageable workload. We’re sorry to hear that other aspects of your experience did not meet expectations. At CSAA Insurance Group, we know that clear alignment, strong collaboration and inclusive opportunities are important to a positive employee experience. Feedback like this helps us identify where we can continue to improve how teams work together and support employees. If you’re open to sharing more, we encourage you to connect with our HR team so we can better understand your experience. Thank you again for your feedback.
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