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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Terrible company - Claims Supervisor CSAA Insurance Group, a AAA Insurer Employee Review

1.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Co-workers are lovely and make the job tolerable

Cons

Upper management is awful. They don’t communicate, they spin half truths and they create an environment of competition

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CSAA Insurance Group, a AAA Insurer Response
1y
Thank you for sharing your thoughts with us. We're glad to hear that you had a positive experience with your co-workers, as we strive to foster a supportive and collaborative team environment. We’re sorry to hear that you felt upper management fell short in communication and transparency. Effective communication and fostering a positive, collaborative environment are key areas we continuously work to improve. Your feedback is valuable in helping us better understand where we need to focus our efforts. Leadership plays an essential role in shaping the workplace experience, and we take feedback about management seriously. We are actively evaluating our practices and are committed to making the necessary improvements to create a more transparent and supportive environment for all employees. Thank you again for your input. We are always looking for ways to improve, and we appreciate your perspective.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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