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CSAA Insurance Group, a AAA Insurer

Engaged Employer

Good place to work, however behind the times - Product Manager CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Good work- life balance, people are nice. Good location in San Francisco, California. Lots of opportunities to have an impact. s

Cons

Does not have a good strategy, IT is broken dragging down the company. AAA is a great brand with very loyal members. Technology has been a great disruptor of its business model, losing out in the map business. As cars break down less and there are other options for Emergency Road Services the company is becoming less relevant. However CSAA has the advantage of having a large base of insured (Auto and Home). The main challenge is that the company ia not very good with technology.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

no complaints from me, great

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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