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Sales Operations - Anonymous employee CSC Employee Review

1.0
May 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sales team is very dedicated and committed to meeting and exceeding quotas. The sales general managers are knowledgable and actively engaged in each stage of the sales process.

Cons

The company has been going through a transformation for 4 years. During the process, the Sales Leadership has changed 5 times ( in a 24 month period ), making it difficult to execute decisions and gain traction in any given direction. The sales compensation program is complex and concrete data is unavailable to support the actuals. Sales compensation plans are adjusted during the year, to the detriment of the sales rep. Sales Operations, which was initially a strategic team, is now a spread sheet driven administrative function, where silos are encouraged and led with an oppressive and crises management leadership style.

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1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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