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Service Desk - Help Desk Analyst CSC Employee Review

2.0
Jul 9, 2016
Recommend
CEO approval
Business Outlook

Pros

You'll get a chance to learn and gain experience in working with Service Desk, which can kick-start your career in other better companies, but that's pretty much all CSC can offer at this level of positions.

Cons

-inexperienced and self-centered (American type) of management; -it's nearly impossible to get vacation, you are seen as an indentured servant; -"you should be glad you have a job" attitude; -no trainings, no career path - no matter what performance you have, if you get hired you're going to get stuck at the same position unless you leave and go to a more open company.

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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