Pros
Working from home which is both good and bad, as although convenient they expect 24/7 support because of it for vast majority of roles
Cons
Constant cutting of workforce to meet Wall St expectations. Clients migrating from mega deals of the past resulting in smaller deals if any going forward. No raises 3 years, forced vacations, medical and vacation benefits being cut for current and future employees, and any bonuses a thing of the past for all but C-level. Treat you like a number vs showing commitment to employees. Strategy is all on making the numbers work, regardless of impact to employees or supported customers. Workers feel the pain, and customers don't renew because they sense out cutest al costs bs any sort of commitment. Managent says bear with them as will be better in long run, but after several years of nothing but cuts with no rewards, hard to stay committed.