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Politics - Customer Service Representative CSC Employee Review

2.0
Dec 17, 2013
Recommend
CEO approval
Business Outlook

Pros

Great benefits, okay salary, good personalities in interview process,

Cons

The people always seem nice at first but will back stab the hell out of you if you stay long enough. The training is horrible, does not prepare you for the real work. On top of the training being long as hell, which is a waste. A very high turnover. If you plan on working there you better have some thick skin and be able to multi-task and take being yelled and cursed at over the phone. Everyone there cries....On top of that you have no life but they claim they are working on scheduling but that's only if employees are willing to stay and judging by my experience there are not many stay. THEY ARE CRAZY!

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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