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2050-2080 Billable hours a year required - Systems Administrator Leader CSC Employee Review

1.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Good communication of policy and announcement. Some internal training is avaialable, CBT etc. Reasonable health benefits, dental is good, vision good, 401K match of 3%. Large customer base allows employees to move between locations if positions are available.

Cons

CSC's America Outsource group policy for FY10 requires 2050 to 2080 billable hours. 2080 is 40 hours times 52 weeks. Examples of non-billable hours that need to be made up are vacation, holidays, sick time, training and internal CSC meeting. Essential they have effectively taken away paid vacation, holidays and sick time. Hours are tracked per employee and calls from upper management are made to employees that are not keeping up their average. At the same time they have reduced the maximum vacation accrual to 1 year's worth starting 7/1/10.

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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