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Sr Assist: Customer Support - Senior Assist: Customer Support CSC Employee Review

1.0
Jul 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Good IT experience, valued by other companies

Cons

I worked in service desk, conditions are getting to be worse and worse, to much work, to less salaries, no respect for employees - service desk is of course a specific job, but if it is well organized it at least for me a great position - but CSC seems to value only new employees in service desk, they are nice and helpful but after about one year they make you tired because they are giving more and more work firstly to much calls and people are getting tired dissatisfied and angry and leave or are forced to leave the company - some of them are promoted of course

Explore other reviews about CSC

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 401(k) with company match.

Cons

Unrealistic workload. The pay does not match the amount of stress that comes from the amount of work given. They are hiring new employees for the same role offering about $30k-$40k more than they pay those who have been there for years instead of compensating current employees fairly. Management is out of touch. They are so focused on numbers that they cannot clearly see the internal issues that are compromising relationships with customers.

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