I am a current employee and wouldn't recommend this job to anyone at this current time - Collector CSC ServiceWorks Employee Review

1.0
Aug 13, 2016
Recommend
CEO approval
Business Outlook

Pros

You get a take-home vehicle depending on what department you work in so although there's 500 plus miles a week you may be driving completing your assignments you are not burning your own gas in your personal vehicle. We are closed for every major holiday every weekend off.

Cons

There is a constant pressure put on technicians and collectors and installers to meet the demand of production the problem is we are very understaffed and this company is very aggressive and have cornered the market for example imagine Walmart buying out Target and Amazon this is exactly what happened in their line of work this industry is predominantly ran by Coinmach now. So every technician and collector's workload has intensified tremendously and for the same amount of pay without having the necessary equipment needed. Also customer relations are very poor when you go to various properties to conduct routine inspections of the equipment oftentimes property managers come to you with a list of complaints claiming that when they call the customer service line they're simply getting the runaround.

Explore other reviews about CSC ServiceWorks

5.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life Balance, Growth plan, Weekly 1-1 with managers to gauge progress and any areas of support needed

Cons

Lack of communication when directives are given or follow through. Some directives change without communication being given down the chain.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance discount benefits some people

Cons

Constant change in upper management and company vision

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