If You’re Okay with Lying… This is the Job for You. - Account Manager CSC ServiceWorks Employee Review

2.0
Aug 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits Great team and extremely helpful coworkers

Cons

If you’re willing to lie to customers, this is the job for you. Managers care about nothing but new signatures. They don’t care how you get them. Operations does their best with what they have, but there is absolutely zero communication to the customers or AMs regarding machine replacements and installation. The teams use to be really diverse, but now most new hires are white men. They move the goal post every year when it comes to commission. They rave about how there’s so much money to be made and then make it harder for you to actually make more money. They hammer it home that sales needs to be your main focus while you’re bombarded with service issues, commission inquiries, install updates and even questions that Customer Service could’ve answered, but pass off to you. Always negotiate your salary because the pay disparity among other AMs is outrageous.

Explore other reviews about CSC ServiceWorks

5.0
Jan 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life Balance, Growth plan, Weekly 1-1 with managers to gauge progress and any areas of support needed

Cons

Lack of communication when directives are given or follow through. Some directives change without communication being given down the chain.

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance discount benefits some people

Cons

Constant change in upper management and company vision

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