Disappointment in Housing and Residential Engagement - Resident Advisor (RA) CSU Fullerton Employee Review

There is such a rigid structure to the bureaucracy of the department that at times it feels that they do not care for the resident advisors. We are underpaid, have to tolerate many unruly residents without any support, and when things happen in the community they keep a lot of things under wraps or in secret. There is a lack of transparency and when the higher-ups make mistakes they do not compensate resident advisors or apologize for the trauma incurred.