Major Changes - Inside Sales Representative CSX Employee Review

3.0
Oct 20, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked with some amazingly intelligent people at CSX. There are plenty of people who are absolute experts in their field and are very willing to help you learn. Pay is pretty good. Very, very cool industry. Prior to all the changes I probably would've stayed with the company for longer.

Cons

New CEO H.H. has been jerking the company around. It is impossible to be heard if there is a "V" or "P" in front of your title. Environment is a cut throat now that everyone fears losing their jobs. It was honestly sad managing customers because service had deteriorated so much by the time I left. CEO publicly states that employees are the reason for why he has no succeeded.

Explore other reviews about CSX

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits PTO

Cons

Long hours and terrible work environment Training is inadequate On call 24/7 with only 2hr notice No holiday pay for road jobs Newer guys/ low seniority never know where they are going to work week to week No overtime potentially if on long mileage run and will still work 12 hours Very stressful job with a lot of responsibility Lots of time away from home and never have a consistent sleep schedule

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