Not for everyone - Customer Accounting Associate CSX Employee Review

3.0
Nov 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent pay along with outstanding medical benefits.

Cons

CSX is trying to purge the company of higher paid clerks and acquire degreed employees for lesser pay. This brings about the hunt for any reason to fire employees that have been faithful to the company for years.

Explore other reviews about CSX

5.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

- strong benefits and culture - decent pay

Cons

- everything is changing quickly with upper leadership and budget cuts leaving departments strained

3
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Simple business model which is dependent on customer service.

Cons

Board is run by an Activist Investor. Company officers for the past 10 year have been bleeding off company assets and reducing operational capabilities in exchange for short term valuations. Many of these senior leaders were brought in with documented history of sexual misconduct and questionable corporate ethics. Their only qualification they need is that they were former managers under the Hunter Harrison regime at Canadian National.

1
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