Rapid Growth Company - Anonymous employee CSafe Employee Review

5.0
Aug 31, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Entrepreneurial spirited company that is rapidly growing. * Company demonstrates a willingness help each other out. * Strong quality minded company who always puts quality over quantity. * World class customer service support that applies to both internal and external customers. * Great company if you are looking to rapidly grow within a company. *Because of products that are produced by CSafe, even if you had a bad day, you know you work for a company that designs, sells, and manufactures products that enhanced and saved human lives.

Cons

Due to rapid growth the company works reactivity instead of proactively.

Explore other reviews about CSafe

5.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Very kind people and good culture, PTO is amazing, so is 401k match.

Cons

Not a lot of room to move up

2.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The teams you will work with as a customer support specialist are great. The products CSafe manufacturers and sells are used for life saving medications. Customers in general are kind and friendly. Compensation is incredible for the role.

Cons

Favoritism from the direct customer service manager made every day full of anxiety. Metrics were enforced upon only one member of the customer support team that others were not held to, but only after the company discovered the team member had a disability. Comments were made relating directly to the education level of a customer rep being lower than that of another to justify why they were more deserving of better treatment. When HR was approached regarding these situations the customer support manager and HR aligned against the disabled employee and when they would not leave the company voluntarily, the disabled employee was fired unjustly. No where to go from customer support rep unless you have a backround in logistics. Benefits are absolutely atrocious, expensive and super high deductible.

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