Aug 10, 2023
Anonymous employee
CT Response
2yNot enough here to respond to but I'll highlight a weird cognitive disconnect-
"Great people" and "hiring is poor" (heck, we hired you, didn't we?).
The web cam shots help ensure people are focused on working for our clients while they pay us for our time. It is simply a way we help to strengthen the sense of value in our costs for those who are hiring us. Its an unfortunate and very common reality for companies that offer remote work that some (not all) people are dishonest and do cheat/lie/steal through misreporting time. Its one of the more common news stories coming out of the boom in WFH/remote work. Its also the reason that so many companies are pulling back from remote work.
"Overemployment" should be viewed as fraud in many cases. If someone is paying you for their time and you take that pay, but use that time for someone else, who is also paying you, you're stealing. Not sure how else to look at it. Its not the same thing as holding two jobs on different hours or project based work. Web cam and screenshots help protect Coalition's clients from that occurrence (and it does happen with significant frequency in remote work and work from anywhere experiences).
Think about it this way- if you have a team of 3 people, and one person on that team is stealing from clients through fraudulent 'overemployment', 33% of the cost of that team is being wasted. Maybe you argue that 33% of employees won't operate that way, but even if its 1 out 10, that's still 10% of the investment our client's make being stolen.
In our way of thinking (and we believe in our clients' way of thinking), the target for waste and fraud should be 0%. We may not make it that far, but Time Doctor helps us keep everyone at Coalition accountable to our clients from the most senior to the most junior.