Converge - Before and After Private Equity - Senior Management CTS Employee Review

2.0
Nov 7, 2018
Recommend
CEO approval
Business Outlook

Pros

State of the art office environment. Great bunch of guys on the service desk. Access to Pluralsight for knowledge enhancement.

Cons

Too many Chiefs, not enough Indians. Since PE investment, company aura very negative. Low morale on service desk. Unappreciated Staff. Overly aggressive CEO. Clueless Senior Management. Below market value salaries. Inability to recruit or retain Staff. Terrible solutions to Clients. Service one of the worst I've experienced for Clients. Between 5 and 8 P1 tickets per day.

Explore other reviews about CTS

5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment good pay good benefits

Cons

no growth or future for ba

3.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, nice office, smaller organization

Cons

No wfh, little flexibility, old school mentality

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