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      Review - 1st Line Support Engineer CTS Employee Review

      4.0
      Dec 28, 2022
      1st line support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible team of engineers on the servicedesk. Everyone willing to help out each other regardless of what it is.

      Cons

      Staff turnover on the servicedesk and retention of engineers could be improved.

      Explore other reviews about CTS

      5.0
      Oct 15, 2025
      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment good pay good benefits

      Cons

      no growth or future for ba

      3.0
      Jul 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, nice office, smaller organization

      Cons

      No wfh, little flexibility, old school mentality

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