Does CTSI pay their employees well?

According to anonymously submitted Glassdoor reviews, CTSI employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at CTSI. This rating has been stable over the past 12 months.

How satisfied are employees working at CTSI?

60% of CTSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CTSI 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at CTSI?

Account Manager (2) , Business Analyst (2) , Engineer (2)

What are the pros of working at CTSI according to real employee reviews?

"Good people to work with" ((in 3 reviews))

What are employees saying about CTSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CTSI layoffs and their outlook for job security at CTSI in 2026.

What are the top reviewed CTSI locations?

Memphis , Richmond , Arlington , Chantilly , Houston , Salinas , Baltimore , Hollywood , Atlanta

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CTSI

CTSI reviews

A company with good people, family oriented and sometimes chaotic - Customer Service Representative CTSI Employee Review

3.0

Jan 29, 2019

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good people. Close-knit. Open door policy with all management levels. Good work life balance

Cons

Understaffed.Unrealistic deadlines at times. High turnover in some departments

Explore other reviews about CTSI

5.0

Aug 31, 2022

Client representative

Recommend

CEO approval

Business Outlook

Pros

Nice environment to work in.

Cons

Not much to complain about.

1.0

Dec 15, 2025

Mailroom clerk

Recommend

CEO approval

Business Outlook

Pros

My co-workers were the best. Management was not the best at the end. if it snowed that would force you to come in did not care about your safety.

Cons

No room from growth unless you know someone. I professionally gave my two weeks' notice; they let me go before that. Oh, I also sign a note stating that I have knowledge, they will not give me my vacation hours. I spent 4year with this company .

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CTSI

A company with good people, family oriented and sometimes chaotic - Customer Service Representative CTSI Employee Review

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