Pay for Performance = Morale Buster - Senior Analyst CVS Health Employee Review

3.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation package used to be fair.

Cons

CVS states the compensation philosophy is Pay for Performance - but it is NOT what they practice, at least not in my small corner of the health care business side, Promotions must be asked for and fought for by the employee. The performance rating scale is 1-5. People Leaders are forced to submit a 3 rating for the vast majority their direct reports - if not ALL. Some leaders are allotted a few 4's to hand out, 5's are now simply out of reach, Of course performance ratings directly impact merit increases and annual bonuses. For non-exempt employees, you must receive a rating of 4 or higher to receive an annual bonus. For the 2025 performance year, many employees who previously had been rated as a 4 or 5 for several consecutive years received a rating of 3, though their written performance review clearly indicated above-average or exceptional performance. Some employees, like myself, received only positive feedback throughout the year. Nothing constructive, only "you're doing a fantastic job - keep it up!"

Explore other reviews about CVS Health

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very organized with great corporate structure

Cons

Onsite work but team was located in other cities

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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