Too many cooks in the kitchen - Anonymous employee CVS Health Employee Review

2.0
Aug 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top 7 company Large cafes in multiple buildings on campus

Cons

Too many high level people involved in every single project/decision. It takes way too long to move something along. There seems to be a lot of pride, high level people caring more about if they get a say than if the project/program just moves along and is successful. Too many people in teams in general. There is no way you need 4 people from the same department to sit in on a campaign strategy. Then on top of that those 4 have to loop in at least one or two more people above them on everything. Just do the work people and trust the team that works for you to make the right decisions. Constantly moving people around within departments. It makes it nearly impossible for someone to become the subject matter expert and worse for colleagues to know who to contact because the team members' focuses are changed so often.

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5.0
Jun 8, 2026
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CEO approval
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Pros

Positive work environment, and great benefits package

Cons

Weekend and holiday work requirements

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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