Disenchanted... - ARNP CVS Health Employee Review

1.0
Jan 11, 2012
Recommend
CEO approval
Business Outlook

Pros

-work under clinical guidelines and professional collaborating physicians -upper management is respectful, but lacks vision/direction - the patients appreciate the NP's being there for them - fair CME comp

Cons

- hourly pay not really commisurate with job expectations - constantly decreasing clinic hours of operation (harder to make full time hours) and clinics are constantly opening, then closing down with sudden staff layoffs. happens in cycles. - a mere 30 hours/week is considered "full time" so most NP's have another part time job on the side to make up for lost hours; we used to have 12 hour shifts years ago which was more feasable. -NO paid holidays off (unless you work the actual holiday) - NO sick days whatsoever (it comes out of your PTO days!) -only 40 hours of unused PTO rolls over into the next year (includes sick days); use it or lose it - if you're too sick to come into work, manager makes you find your own coverage ; no one helps you find someone to work for you. You have to call your roster of fellow NP's while sick in bed if people can't cover, guess who has to work sick? -if you need time off you have to go through the same roster of calls and beg coworkers to cover your shift(s) - you get paid a couple dollars an hour for being "on call"; you're only paid for 2-3 hours while your entire day is on hold. -NP's have to market their own clinic "door to door" and make cold calls to local businesses; no marketing department leading that. NP's with medical degrees must do it. - it is normal to travel an hour or more to your regular clinic or staff meetings; they do not take where you live into account, despite what they may say at the interview.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO WFH PAY BENEFITS HOURS

Cons

managing high-stress workloads, navigating constant structural changes, and dealing with intense micromanagement

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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