Store Manager - Store Manager CVS Health Employee Review

1.0
Mar 9, 2017
Recommend
CEO approval
Business Outlook

Pros

None. Seriously: None. Not joking by a long shot.

Cons

Unbelievable turnover as they fail to care at all for their people. Low pay for associates and supervisors. Few FT opportunities. Most front stores running on minimum payroll without flexibility. There will be times when there is one supervisor or manager covering the registers and the floor (no backroom support). Difficult bonus structure to meet with a max of about 12%. I had associates in my store who, before I got there, hadn't gotten a review or raise in years. No training for store managers on pharmacy which accounts for 75% of your business. Area support staff stretched thin so they are of no support. Theft is high especially in stores with liquor. Company is hypocritical. They claim to be all about health when the stopped selling cigarettes, when they still sell liquor and made no profit on cigarettes anyway. Absolutely no work life balance. This isn't your usual over exaggeration. Compared to the other 5 retailers I've worked for this is at least 4 times worst than the worst. No future if you don't have a degree. Unrealistic expectations of productivity on resets and expired products. So much so that one could go in to any store and find several shopping carts of expired products on the floor if you chose to. Terrible shrink mitigation practices. I wouldn't take this job again for 100k. Seriously. Try to avoid if possible. These aren't the rants of someone who was fired. I resigned even though I was in there foundations for leadership to be a DM.

Explore other reviews about CVS Health

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, and great benefits package

Cons

Weekend and holiday work requirements

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

1181
See reviews by: Helpful|Rating|Date|All