Awful Place To Work - Anonymous employee CVS Health Employee Review

1.0
Mar 23, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay and Benefits, not much else.

Cons

I was with CVS for almost 12 years and it was a Great place to work when Tom Ryan was the CEO, but when he stepped down the heart, Soul and Spirit of the company left with him. He was an amazing leader who cared as much about his employees as he cared about his customers and stockholders. Tom ended almost every address to employees with the same signature line "In our pursuit to be the best place to work" A CEO who understood the business value of employees who liked where they worked would be more engaged and would translate into better business results. The CEO put in charge after Tom and still in the CEO chair has either never learned this key lesson or has chose to ignore it. His focus is on cutting costs, not adequately resourcing his functional teams, instilling unreasonable expectations of all employed there and giving little thought to work life balance. A real shame, it really was an employer of choice at one time but now is nothing more than a Soulless Machine with employees who are viewed as cog's in that machine and as easily replaced.

Explore other reviews about CVS Health

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, and great benefits package

Cons

Weekend and holiday work requirements

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

1181
See reviews by: Helpful|Rating|Date|All