Awful managers, no sick time, unreasonable expectations, no company support and unprofessional treatment of NPs. - Nurse Practitioner CVS Health Employee Review

1.0
Apr 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible schedule, but with travel.

Cons

I worked hard, saw more than 40 patients daily in the winter, but when it ot slow in the summer I was forced to take my time off, which was very little because I got no holiday pay, no vacation pay, no sick pay. I was advised to "go with the flow and give antibiotics for colds" to keep the patients happy if they wanted it. Many patients walked in off the street with their own agenda demanding scripts. I needed to get protection from the manager at closing time and lunch time due to the lines and abuse if people were waiting as I couldn't even get through them to get to the bathroom. Managers never supported the NP who worked alone in the clinic the size of a bathroom, but without a fan or any ventilation. Managers were threatening, disrespectful, and punitive. During heavy snow, I was told show up or be terminated. When the hurricane hit NJ, my location was closed for more than three days, during which that time I received no pay. MY hours were changed from 40 to 30 to 18 depending on the company demands. I couldn't count on regular pay to support my family. Only the managers "friends," were invited to company NP dinners. New NPs had no support and had to call other NPs to ask them what to do when they were stuck. The room has no ventilation; I spent most of my days off with upper respiratory infections, bronchitis, and even whooping cough. I couldn't call in sick because I had to obtain my own coverage which was impossible. Managers from South Jersey was a bully with aggressive punitive tactics; Northern NJ manager was not interested in staff development, bullied, never praised fpr hard work, "the customer was always right." Precarious position for NP- as patients walk in without any identification and are seen and treated. They often demand unreasonable treatment modalities, like Levaquin for a cold, or Xanax because they have a headache. They demand to be treated. Patients will, often, tell you that they are calling corporate if you take a bathroom break for even five minutes. Manager is not supportive of NP; WE, the NPs have no idea who we are treating, what their true identity is, patients come in with no identification in hand or on the electronic medical record, yet the NPs ARE TOLD TO RENEW OVER 200 MEDICATIONS THAT PATIENT MAY WANT, including psychotropic meds and birth control, and more, yet we don't even do a pregnancy test or know if these medications are for the patient or someone else. New NPs have no experience and are put in busy clinics alone to work autonomously, yet they have no idea what they are doing; oftentimes, I had to offer telephone assistance to help NP get through visit treatment modalities and prescribing for patient. This is job has no union and brings its 99.9% female NP staff back 60 years with poor and unsafe working conditions and no support or sick days as the hard working (8:30 to 7:30 pm) NP gets sick with all kinds of illnesses and no safety regulations for the NP (no ventilation).

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5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, kind managers, slow summers

Cons

Fast paced, huge volume, over worked

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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