Pros
There are none. If you like being micromanaged well come work for CVS.
Cons
Well to start of the CVS Motto “ helping people to a path to better health” Does that include employees? Lately it has not ,you get constant threatening texts from your superiors during your non scheduled hours to answer back ASAP like I’m just sitting around waiting for a text from a superior. There is no leadership only thing they know now is micromanaging which kills team morale and will get you no where in the future. CVS will not stand up for its employees for example if you follow your companies policy on certain things for example the new refunds where it tracks how much a customer returns and after they have exceeded a certain amount the system will not let you move forward and will tell you to instruct the customer to the cvs Corp however if they call corporate and say the store employees refused to do a refund they will not only get their full refund but the company will bend over backwards to give them additional offers because they consider that a inconvenience. Totally understand customer comes first but why put in trainings and systems that prevent colleagues from doing certain tasks. For refunds with no receipt you have to swipe a id if a customer refuses well you can’t move forward and under no circumstance I would tell a colleague to swipe their own id because They will most likely be terminated if they get a full refund on something. Poor senior management they do not support you do not accept a position if you don’t feel like your ready because I have seen them sell fake dreams to the younger generation and put them in situations where they knew they would fail but they did it because it filled a void.