not enough employees ever - Front End Cashier CVS Health Employee Review

3.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

From what I've heard, CVS is a good company to work for, but it greatly varies on position and location. My issues are with my particular location.

Cons

I got a bad location. Customers are horrible at this one, even for CVS. Not enough staff even for a CVS, so breaks are difficult, and I usually have to walk off register to use bathroom. I understand that the lack of staffing is not manager's fault, and they are over worked, while anyone who isn't a manager has to go to other stores or get a second job to get by. Managers often have to do stuff like stock that would have been done by employees not too long ago because they are on salary, and they don't want to pay employees. This particular CVS is trying, customers flip out all the time, and unless they see everything, management typically takes their side no matter what. I have seen these same customers at my other job try the same stuff, and it's not tolerated there. Another unusual rule at this CVS is that the cashier also has to be a greeter like at Walmart, or you get in trouble. I have worked at other locations and this is not thing, and if it is, they will have a separate employee for this. You get in trouble for not greeting even on truck day. You are also not allowed to talk to other employees in front of customers because it will show up on your evaluation here. Other CVS this is isn't a problem.

Explore other reviews about CVS Health

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced and good coworkers

Cons

It can be physically tiring

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

1181
See reviews by: Helpful|Rating|Date|All