Too many chiefs, not enough indians - Store Manager CVS Health Employee Review

1.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Very few, employee discount and vacation pay

Cons

Been with CVS for over 5 years, it has slowly declined to be a horrible place to work. CVS has too many employees in corporate world and not enough in real world. There is so much corporate oversight and reports and metrics that everyone is trying to chase that the basics cannot get done. The stores always take the grunt of the company cutbacks/layoffs by slashing payroll and labor budgets. Most stores only have 2 employees on a shift at a time with zero overlap. We could be so much more profitable if corp would let us run our stores. So much to do weekly and the store manager is the main employee who gets all tasks done, stocking, ordering, cleaning bathrooms etc. There is not enough time in the day to get done what needs to get done. CVS is a negative company and motivate by fear and intimidation. There is literally zero positivity in the company. I would say half of the executive board turns over yearly because of cvs politics, speak up and get shut down. Theres always new Vice Presidents of blah blah and Executives of uselessness. Do not work for this company it will eat you alive.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, nice pay

Cons

Too much remote people overall

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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