CVS doesnt pay enough and doesn't appreciate the staff.Transfer employees with experience are more valued than own staff - Pharmacy Technician CVS Health Employee Review

1.0
Oct 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Co-workers are the only redeeming factor. Most pharmacists are super nice, but that really has nothing to do with the company itself. Front store and technicians usually nice to work with as well. That's literally the only good thing about this company.

Cons

Upper management never gives enough staff hours. Always understaffed and overworked. We would joke as employees that CVS should make this their motto. Grossly underpaid compared to anywhere else....literally anywhere. They also pay employees that transfer from other stores more than their own staff. If you have 2 years experience with CVS, you WILL get paid less than the employee who has 2 years experience, but transferred from Walgreens. Get used to it or leave. I left. The raises are horrific. A co-worker had worked there for 7 years and was an amazing employee. Our manager had to FIGHT his butt off to get her like a 20 cent raise. This is not a career. They do not value your work or your time. She left too. They try to skip your breaks and lunch. They are so understaffed that it makes it near impossible to take your breaks. You feel like your letting your entire team down just for taking a 15 minute lunch break. They always mess up your check. Make sure they pay you for every last hour. The clock in system is not accurate and if your not scheduled in their computer....say you come in on your day off to cover for someone else, they will try to 'forget'. I think they set up the system like that in purpose. Upper management are duds... Just completely stupid. Everyone knows it. Kind of a running joke that they are complete fools who know absolutely nothing. They will lie. The will screw you. Please, please, please don't ever work for free for this company. I swear they set it up bc they know you care about your team so you will stay late and come early and do everything possible to not let your team fail. Let CVS fail. Make them provide the staff they need, they will Never do it if people are covering when they shouldn't be. I saw this happen constantly.

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5.0
Jun 18, 2026
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CEO approval
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Pros

Remote, flexible, good benefits, team work

Cons

Productivity and metric changes, turnover

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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