Pros
Work from home options are available for COVID; otherwise, there's nothing positive about this job.
Cons
Woefully unprepared lead trainer, which you have to listen to for 4 weeks in a virtual training system. Trainer needs to be prepared and take presentation classes. He nervously repeats the last part of sentences ("Next we're going to look at our binder...look at our binder..."), uses a sing-song voice on almost every word he says, and delights in singing the "Underdog" theme over and over. The in-person, on-site team in the training room are equally as demotivating, threatening "corrective action" at least 4 times a day. For a company that teaches employees to treat customers with respect, they would do well to treat new employees with the same respect. Once you start your job after the 4-week training, you are allowed 2 minutes of personal time a day. 2 minutes, of which they remind you of daily. All for a little more than minimum wage. Not worth the trouble and stress.