There must be a better way - Staff Pharmacist CVS Health Employee Review

1.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is good for pharmacists. Benefits are decent too.

Cons

Chronically short-staffed. Tasks increase with little increase in hours. Management has zero clue what we do on the front-lines and often bully us to get results. No one from corporate supports us. Tech turnover is super high, because people get so tired of being stomped on and badgered while trying to help people all day. District leaders are more worried about reports than helping patients. Toxic environment. We beg for more help and they tell us "no more hours." But answer the phone in 3 rings, get the drive thru in 30 sec, complete each covid test in 10 min, fill each rx in 15 min, do 3 returns each week, call all your patients twice, empty all the queues before you leave.....and if you can't: the pharmacist must stay FOR FREE until it's done (bc the techs cannot go over on hours).

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5.0
Jul 9, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Good company to work in

Cons

I don't have any cons to say

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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