Pros
-My store manager and pharmacy manager are amazing and lovely people -My colleagues in the pharmacy are great and easy to work with -The computer interface in the pharmacy is easy to learn
Cons
-District and corporate management cut hours and staffing without regard to the impact on customer service and employee well-being -Extremely stressful especially due to angry customers and short staffing -Customer complaints are predominantly surrounding issues at the corporate level (i.e. automated systems) which can't be addressed by store staff, but there is no way for employees to communicate this to corporate, thus there is mounting aggression from customers who continue to be frustrated and employees can't do anything but apologize, but offer no solution other than encouraging them to complain, which really only hurts the employees. -Pay is far too low for the stress and work of the job