"A decline in Health, a 10+ year journey" - Pharmacy Technician CVS Health Employee Review

1.0
Oct 2, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the education I received over the years in the pharmacy. I really enjoyed my early years at CVS when it was a "nice" company to work for; when they really made you feel like a huge family, and that you were making a difference in someone's life no matter what position you had in the company. Making long lasting friendships.

Cons

Watching the company change into horrible corporate greed. The employee and customer DO NOT matter just the mighty dollar. They want to make it seem like they care about the customer, but peel back the mask and everything is about the money. They don't care about employees and their abilities to get the job done right, just pay the cheapest young kid to do the poorest job, to get part of the job done poorly for least amount of hours while cutting full time employee hours back to point of being part-time. They do not follow HIPPA laws, dress codes, codes of conduct. When bringing these things to the attention of management it is always met with no action. Upper management gives the same response, even calling corporate has left me with no help in these matters. Which tells me CVS is a company that does not care. They give positive yearly employee review yet give no monetary raise and if a raise of 2 or 3 cents came your way it could take 3 to 6 months to show up in your paycheck and they would not consider making it retroactive from the time you were given the raise. They will try to make sure you lose you vacation time at the end of the year so you can't use it according to their terms, so you lose it. They took away the holiday bonus "gift" that they used to give us. They stopped the positive feedback (being in a top100 to 1000 store) we used receive both verbally and out for pizza /Chinese after work to say "thanks" for a job well done. It boosted moral amongst front store and pharmacy employees and it made us feel like some one cared in that corporate world.

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5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork. Nice atmosphere. Good Benefits.Good work/ life balance

Cons

Pay could be higher and no advancement

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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